Returns & Exchanges
At Skin Cupid, your satisfaction is our priority, which is why we offer a 14-day return window for unopened and unused beauty products in their original packaging. We strive to ensure every customer finds their perfect glow while maintaining the highest hygiene standards for our community.
Check Eligibility
Ensure your items are unopened, unused, and still in their original protective seals to qualify for a return within 14 days of delivery.
Contact Support
Email our dedicated team at [email protected] with your order number and the reason for your return to receive a Return Authorization form.
Pack and Ship
Securely package your items to prevent damage during transit and send them back to our warehouse using a tracked shipping service of your choice.
Receive Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing